All of your data is compressed and encrypted before it even leaves your computer, to ensure it cannot be intercepted at any point, and even we cannot view the contents.
The backup client on your computer compresses and encrypts your data before it leaves your computer, so no data is vulnerable at any point onwards. As standard we use the 256-bit Advanced Encryption Standard (AES). AES is currently rated as one of the most secure encryption methods, and is used and approved by the U.S. Security Services for Top-Secret and Military communications.
All of your data is encrypted with a unique encryption key – this key is set by you and known by you alone. Without this key, your data is kept locked and encrypted. Data stored on our server is kept encrypted, and even our staff cannot decrypt it without your encryption key.
We only use UK data centres, so we can guarantee that non of your data is being sent abroad. All of our facilities have multiple and redundant fibre connections to the internet, and offer 24/7 on-site staff, biometric access controls, and constantly monitored CCTV and security systems. Along with this, they use inert fire suppression systems, diverse power feeds and substations, UPS and Generator power backup systems with on-site fuel storage in the event of extended power outages.
Not only is your data backed up from your computers to our systems, we also backup your backups! This gives you even more peace of mind, and double the protection for the same price. We replicate every bit of data you back up across multiple sites, each with diverse power and internet connections, so that in the extremely unlikely event that one facility does have an issue, your data is kept safe in another.